Forward Deployed Engineer

Huvo AI is an early-stage AI startup building an AI Sales OS for real estate businesses. The company operates in the B2B SaaS and Artificial Intelligence/Machine Learning space and has a team of 1-10 employees. :contentReference[oaicite:0]{index=0}

The Forward Deployed Engineer will work directly with customers, founders, and engineering teams to design, deploy, and optimise AI voice-agent solutions. The role is primarily focused on prompt engineering, agent behaviour, conversational design, testing, and optimisation, with the remaining work covering customer deployments, integrations, troubleshooting, and product improvements. :contentReference[oaicite:1]{index=1}

• Design, test, and continuously improve prompts for voice and conversational AI agents.
• Convert customer sales processes, scripts, FAQs, and business rules into structured AI-agent workflows.
• Optimise conversations for qualification, objection handling, site-visit booking, follow-ups, collections, and customer engagement.
• Review call recordings, transcripts, outcomes, and failure cases to improve agent performance.
• Configure and deploy voice agents, WhatsApp workflows, CRM pipelines, campaigns, dashboards, and reports.
• Build integrations with CRMs, Meta lead forms, property portals, telephony systems, WhatsApp APIs, and webhooks.
• Troubleshoot prompt, integration, data-flow, and production issues during live campaigns.
• Work with customers, founders, and engineers to turn recurring requirements into scalable platform capabilities.
• Ensure deployments are tested, documented, measurable, and stable before launch.

• Strong understanding of prompt engineering, LLM behaviour, conversational design, and structured testing.
• Ability to translate business requirements into prompts, workflows, decision logic, and agent instructions.
• Backend or full-stack experience with Python, FastAPI, Node.js, React, PostgreSQL, Redis, and REST APIs.
• Experience with webhooks, third-party integrations, authentication, databases, logs, and production debugging.
• Strong communication skills and confidence working directly with customers.
• Experience with AI agents, voice AI, telephony, WhatsApp Business APIs, CRM systems, or sales automation is a plus.
• Familiarity with Docker, Kubernetes, GCP, AWS, Azure, Supabase, or PostgreSQL is a plus.

• No prior work experience is required.
• Educational qualification is not explicitly specified on the job posting.
• Must be comfortable working in-office in Gurgaon.
• Relocation is allowed; visa sponsorship is not available. :contentReference[oaicite:2]{index=2}